Support
FAQ
Answers to the questions we are asked most, including order tracking and international delivery.
How do MFM pieces fit?
Each product page lists the exact sizes available for that piece, along with a size guide in the product details. Heavyweight apparel is cut for a relaxed, structured fit; denim and belts follow standard sizing.
When does the next drop release?
Drops are announced to the MFM Society first. Join the MFM Society with your email address and you will be notified before each release goes live on the site.
How do I join the MFM Society?
Membership is free. Enter your email address in the MFM Society section on the site to receive early access to drops, private releases and brand updates.
How do I care for heavyweight pieces?
Machine wash cold, inside out, with like colours. Do not bleach. Tumble dry low or hang dry. Do not iron directly over printed or embroidered graphics.
How do I track my order?
Every MFM order ships with tracking. Once your parcel leaves our facility you receive a dispatch email with the carrier name and tracking number — enter it on the carrier's site to follow your shipment. The first scan can take up to 24 hours to appear. If tracking has not updated for 7 business days domestically, or 14 business days internationally, email us with your order number and we will open a carrier investigation.
Do you ship internationally?
Yes — MFM ships worldwide with tracked, signature-on-delivery service. Delivery is typically 4–8 business days to Canada and Mexico, 5–10 to the UK and Europe, 7–14 to Asia-Pacific and 10–18 to the Middle East, Africa and Latin America. Rates start from $20 and are calculated at checkout; international shipping is free on orders over $400. Import duties, VAT/GST and customs fees are set by the destination country and are the recipient's responsibility.
Full delivery times, duties and return terms are on our Shipping & Returns page.